DirecTV Reviews
DirecTV Customer Reviews (13)
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DirecTV Features and Benefits
Key Features and Benefits of directv.com:
- Extensive Channel Selection: Offers over 200 channels, including popular networks like HBO, ESPN, and CNN. Ensures a wide variety of entertainment options.
- HD and 4K Programming: Provides high-definition and ultra-high-definition content for a crisp and vibrant viewing experience.
- Advanced DVR Options: The Genie HD DVR allows recording multiple shows simultaneously and storing up to 200 hours of HD content. Features like pause, rewind, and fast-forward enhance control over viewing.
- Sports Packages: Includes various sports packages such as NFL Sunday Ticket, NBA League Pass, NHL Center Ice, and MLB Extra Innings. Ideal for sports enthusiasts.
- Mobile Streaming: The DIRECTV app enables streaming on various devices, allowing access to content on the go.
- 72-Hour Rewind: Available on select channels, this feature allows watching shows that aired in the past 72 hours.
- Frequent Specials and Promotions: Offers deals for new customers, including discounts on premium channels and bill credits.
- No Contracts or Hidden Fees: Provides flexibility without long-term commitments or unexpected charges.
- High-Quality Video: Ensures a clear and immersive viewing experience with HD and 4K options.
- Customizable Viewing Experience: Allows personalization of channel packages and viewing preferences.
These features and benefits make directv.com a comprehensive and versatile option for television entertainment.
About directv.com Prices and Cost?
DIRECTV offers several packages with varying prices. The ENTERTAINMENT package includes 75+ channels and costs $69.99 per month, with a required Advanced Receiver Service (ARS) fee of $15 per month, making the total $84.99 per month. The CHOICE™ package offers 105+ channels at $84.99 per month, plus the ARS fee, totaling $99.99 per month. The ULTIMATE package provides 140+ channels for $114.99 per month, plus the ARS fee, for a total of $129.99 per month. The PREMIER™ package, which includes 150+ channels, costs $159.99 per month, plus the ARS fee, bringing the total to $174.99 per month. These prices are for a 24-month agreement and are subject to taxes, fees, AutoPay, and Paperless Bill. Please note that prices may vary and it's always best to check the official DIRECTV website for the most accurate and up-to-date information..
About directv.com Payment Method?
DIRECTV.com offers several methods for bill payment. Customers can pay their bill online at directv.com by going to Billing & Payments. To make a one-time payment, enter the desired amount and choose a payment type: Credit or Debit Card or Checking Account. If payment info is stored from a previous transaction, it may be used or a different payment method can be selected.
Another option is to pay by phone. Call 800.531.5000 and say “make a payment” when prompted to pay using the automated system. Note that a one-time processing fee of $5 may apply when making a payment with an agent.
Customers can also pay by USPS mail. Send a check or money order in the pre-addressed envelope included with the monthly statement. If the pre-addressed envelope is not available, mail the payment (including the 9-digit DIRECTV account number) to: DIRECTV P.O. Box 5007 Carol Stream, IL 60197-5007.
Lastly, the bill can be paid in person with cash or money order at any of the following authorized payment partners: CheckFreePay.com, WesternUnion.com, MoneyGram.com, EasyPayFinance.com..
DirecTV FAQs
DirecTV Alternatives
Top 10 directv.com alternatives:
- Sling TV: Offers a variety of channel packages at a lower price. Customizable options make it a popular choice.
- Youtube Tv: Provides a wide range of channels, including sports and news. Known for its user-friendly interface.
- Hulu + Live TV: Combines live TV with Hulu's extensive on-demand library. Great for those who want both live and on-demand content.
- fuboTV: Focuses on sports channels but also includes entertainment and news. Ideal for sports enthusiasts.
- Netflix: While not a live TV service, it offers a vast library of movies and TV shows. Perfect for on-demand viewing.
- Pluto TV: A free service with a variety of live TV channels and on-demand content. Great for budget-conscious viewers.
- The Roku Channel: Offers free live TV and on-demand content. Compatible with Roku devices.
- Prime Video: Amazon's streaming service with a mix of live TV channels and on-demand content. Includes exclusive shows and movies.
- Paramount+: Features live TV, including sports and news, along with a library of on-demand content from CBS and other networks.
- Apple TV+: Known for its original content and high-quality streaming. Offers a selection of live TV channels and on-demand shows.
These alternatives provide a range of options for different viewing preferences and budgets.
What is the difference between DIRECTV and cable TV?
DIRECTV and cable TV both offer a wide range of channels, including major broadcast and cable-based networks. The key differences lie in the delivery method, pricing, and additional features.
DIRECTV is a satellite-based service, which means it requires a dish mounted on your roof to receive signals from orbit. It offers exclusive optional sports packages including the NFL and NASCAR, and has its own channel of original programming. DIRECTV also provides a HD DVR device with 200+ hours of storage and is available in rural areas.
On the other hand, cable TV generally provides all available local channels and the dish is mounted atop of the cable provider’s roof.
In terms of pricing, DIRECTV offers a 2-year price lock with an annual contract, while cable TV prices can vary.
Lastly, DIRECTV has introduced DIRECTV STREAM, a subscription streaming service that lets you watch live TV from major broadcast and popular cable networks. It includes unlimited cloud DVR storage space and allows streaming from wherever you go in the U.S.
Remember, the best choice between DIRECTV and cable TV depends on individual preferences and needs..
How do I sign up for DIRECTV service?
To sign up for DIRECTV service, follow these steps:
- Visit the DIRECTV STREAM website.
- Explore the various available packages and select one that suits you best.
- Provide the necessary details to create your account.
- Choose your preferred payment method and enter the relevant details.
- Review and accept the Terms of Service.
- Follow the steps to complete the sign-up process.
Remember, DIRECTV STREAM offers packages with no annual contract, or you can choose a 24-month agreement to receive a DIRECTV device included at no additional charge. Enjoy DIRECTV STREAM your way: On the DIRECTV App, on your favorite TV streaming device, or online at stream.directv.com/watchnow. Start your free trial today!
Can I watch live sports on DIRECTV?
Yes, DIRECTV STREAM is a platform where one can stream live sports. It offers features like Sports Mode, Game Time Notifications, and Pre-Game Stats at no extra cost. It includes channels like NFL Network, SEC Network, Big Ten Network, and regional sports channels. It also offers the most local pro basketball games. The availability of Regional Sports Networks varies by ZIP code and package. One can also stream live games from national sports leagues like the NFL, NBA, MLB, and others. It covers every major golf tournament, tennis match, and Triple Crown race including full coverage of special events like the World Series, World Baseball Classic, NBA Finals, Stanley Cup Playoffs, and the Olympics. The optimal internet speed recommended for the best viewing experience is a minimum speed of 8 Mbps per stream. Packages are available without an annual contract and hidden fees. Prices are subject to change. Restrictions apply.
About directv.com Popular Products and Services?
DIRECTV offers a variety of TV packages that can be connected via satellite or internet. The packages include ENTERTAINMENT, CHOICE™, ULTIMATE, and PREMIER™.
The ENTERTAINMENT package includes over 75 channels, local channels, unlimited Cloud DVR recording, and a special offer on premium channels.
The CHOICE™ package includes everything in the ENTERTAINMENT package plus specialty sports channels such as ACC Network, Big Ten Network, MLB Network, NBA TV, SEC Network, and more. It also includes Regional Sports Networks for watching local teams.
The ULTIMATE package includes everything in the CHOICE™ package plus more sports and movies channels including CBS Sports Network, Discovery Family, FX Movie Channel, NHL Network, STARZ Encore, and more.
The PREMIER™ package includes everything in the ULTIMATE package plus top-rated premium networks including Max¹, Paramount+ with SHOWTIME, STARZ®, and Cinemax®.
All packages come with a reward card, the value of which increases with the package level. The packages also include access to live TV and streaming apps like Netflix, Max™, Prime Video, and more. The DIRECTV app allows for mobile streaming and there are frequent specials and promotions.
Please note that prices and availability may vary, and additional taxes and fees may apply..
How do I sign up for DIRECTV?
To sign up for DIRECTV, follow these steps:
- Go to DIRECTV and select Shop Packages.
- Choose the package that suits you best and select Shop Now.
- Add any additional offers available.
- Choose any optional premium channels you want.
- Select your optional streaming devices.
- Select the preferred payment option for your streaming device.
- Select Start free trial.
- Enter your account info, and create a user ID – or use your existing ID.
- Review and accept Terms of service.
Remember, DIRECTV STREAM offers packages with no annual contract, or you can choose a 24-month agreement to receive a DIRECTV device included at no additional charge. Enjoy DIRECTV STREAM your way!
directv.com Return Policy?
DIRECTV has a structured return policy. Customers are advised to return their DIRECTV equipment within 21 days of the service change or disconnect date to avoid non-return fees. The non-return fees are based on the type of receiver: DVR ($135), HD ($45), HD DVR ($135), Genie® HD DVR ($135), Genie® Mini ($45), Wireless Video Bridge ($45), or Genie LiteTM ($45).
For shipping, customers are directed to FedEx or UPS. It's fast and easy and no packing is necessary. Just bring the unboxed equipment and 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store. FedEx Office® Pack and Ship or The UPS Store® will send the equipment back to DIRECTV at no charge to the customer.
For DIRECTV STREAM device, customers may cancel their order and return the purchased device within 14 days of purchase in order to receive a full refund. For devices paid in full, a full refund will be issued once the device is returned, without damage, within the 14-day time period.
What is DIRECTV STREAM?
DIRECTV STREAM is a subscription streaming service that allows users to watch live TV from major broadcast and popular cable networks. It includes local and national live sports, breaking news, and must-see shows the moment they air. The service also offers unlimited cloud DVR storage space, enabling users to record as many shows as they want and stream them from wherever they go. DIRECTV STREAM is available with no contract, no hidden fees, and no dish or cable box required. It is preferred by those who want to take their TV on the go, making it possible to stream anytime, anywhere across favorite devices. It has been named "the best all-around streaming service" of the year by Rolling Stone. It offers various packages with different pricing and channel options, and new subscribers can get a free Gemini streaming device from the company.